Shipping policy
Shipping policy
Last updated: 24 September 2026
Vitamins4Australia is an online store operated by Cloverlight LLC, a limited liability company registered in Florida, United States, trading as Vitamins4Australia.
Shipping costs
- Free standard shipping on all orders delivered to Australia and the United States.
- All other countries we deliver to: free standard international shipping — no extra shipping fee.
The exact shipping cost is always shown at checkout before you pay. There are no hidden charges.
Processing and delivery times
- Order processing: 1–3 business days (Monday to Friday, excluding public holidays).
- Delivery within Australia: usually 2–7 business days after dispatch.
- Other countries: usually 7–21 business days after dispatch.
Orders are fulfilled through our established supply partners and delivered by national and international carriers. An order containing several items may arrive in more than one parcel at no extra cost.
Tracking
You will receive a dispatch confirmation email with tracking information as soon as your order ships.
Customs and duties
For deliveries outside Australia and the United States, import duties or taxes charged by the destination country, if any, are the responsibility of the recipient.
Lost or damaged parcels
If your order is late, lost or arrives damaged, contact us at support@vitamins4australia.com or +1 534 232 1973 with your order number and we will arrange a replacement or refund.